Orbitz vs Priceline vs Travelocity: Travel Booking Compared
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Orbitz vs Priceline vs Travelocity: Travel Booking Compared

Online airfare booking has become a very competitive industry. As such, companies like Orbitz, Priceline, Travelocity, and their parent companies and subsidiaries, offer comparable deals on flights. Combining low airfare with deals on hotels and car rentals is also the standard. Which online airfare company is right for you depends on the timing of your trip, the length of stay and the destination. This guide lists some of the other perks and advantages that are unique to the individual company. To find the best deal between the three, conduct a search on each.
Covered in this report
Orbitz — Best Features
Allows searches for deals specific to cities, tourist attractions and vacation themes.
Travel insurance available through company partnership with Allianz Global Assistance.
Best for: Frequent travelers who want to take full advantage of the perks and savings offered by the Orbitz Rewards program.
Best deal: Up to 55% off + 15% off extra on Florida Hotels Deals - [activate coupon]
Priceline — Best Features
Offers 60% savings through Express Deals on hotel reservations.
Partnered with great companies for car rentals and dining reservations.
Best for: Offers credit card with no annual fee and many opportunities to build up rewards towards future flights.
Travelocity — Best Features
Offers low price guarantee without having to enroll in a rewards program.
No change or cancelation fees.
Best for: Finding the lowest price airfare on the simplest website without all the bells and whistles.
Review

Orbitz

About

Orbitz Worldwide is a Chicago-based company that was founded in 2001. The company was born out of a partnership between major companies in the airline industry in order to compete with the rise of online booking sites.  

Website

Online air travel and hotel booking sites are all very similar in terms of what they offer and they are very competitive in pricing. Orbitz is certainly no exception. They allow customers to conduct searches through their website using a few different criteria. You can book the following individually:

Or you can search combinations of flight and hotel, hotel and car, flight and car or all three. Searching is easy. Just enter the city of your destination or the name of the airport as well as the departure and return dates, times and any additional information depending on what your trip requires (car, hotel, etc.). You can also search by individual state, destination or activity in the Go Play Stay section of the website. The Orbitz website regularly has deals to save money while booking your air travel. 

Price

Orbitz offers competitive prices on rentals, hotels, flights and cruises. You can join the Orbitz Rewards program to save money instantly on your purchases. An Orbitz Reward car allows for an extra 5% savings on booking through their site. The Orbitz Rewards Dining Program offers 7% savings on select restaurants when using the card.

Orbitz offers a Best Price Guarantee where they will refund customers 100% of the difference if you find a lower price. Enrollment in the Orbucks Rewards program is required. Travel insurance is available through their partner Allianz Global Assistance which offers coverage for trips with additional rental car damage insurance also available. You can also become a subscriber to Orbitz and receive promo codes sent directly to your phone.

Customer Service

It's not easy finding information on how to contact the company directly. Their contact page links to their FAQs page where you can search for the answers to questions or view their support topics. If you create an account, you can view and change your itinerary and change your payment options.

Social Media

You can register for an Orbitz account using your Facebook or Google+ account. Orbitz also has a presence on several social media sites, including: 

 Orbitz also has a travel blog with articles on great places to visit around the globe.

Video

Priceline

About

Priceline may be best known for the celebrity endorsements of James Shatner and Kelly Cuoco. The company was originally launched as Name Your Own Price and allowed customers to list the price they wanted to pay for their flights. Customers were often locked into deals they were not happy with and these days Priceline operates in much the same manner as its competitors.

Priceline has several companies operating under the Priceline Group umbrella, including:

Website

Most people who have ever travelled anywhere are familiar with how to enter the criteria to conduct a search on an online air travel site. It has become second nature at this point and the Priceline website is also very easy to use. You can search for hotel, flights, cars or vacation packages.

The site also offers the Name Your Own price option where you can bid on a flight. This provides another opportunity to save money if you don’t mind giving up a little bit of choice in the bargain.

Price

Priceline offers competitive deals. The website’s Express Deals allows for savings of up to 60% on hotel options. Enrolling in the Priceline Rewards program also grants perks to customers. The rewards card charges no annual fee or foreign transaction fees, which can help save money when traveling abroad. Other perks of the program include:

  1. 5,000 bonus points after your first card purchase 
  2. 5X points on eligible priceline.com purchases
  3. 1X points on purchases everywhere else2
  4. 10% points back every time you redeem points for statement credits toward eligible priceline.com or travel purchases of $25 or more made in the last 120 days

Customer Service

Under the Help Menu of the Priceline website, Self Service, FAQs and Contact Us links all seem to link to the same page, but at least there is a phone number provided. You can also email them through their website or chat with a customer service agent.

Social Media

Priceline maintains a social media presence on Facebook, Google+, Twitter and Youtube.

Video

Travelocity

About

Travelocity is an online ticketing agency that is owned by Expedia. The company is based in Dallas, Texas. The company was launched in 1996 as a subsidiary of the American Airlines' electronic reservation company SABRE, which itself was started in 1978.

Website

Like the other two companies in this guide, Travelocity features an easy-to-use website that offers great deals on airline tickets as well as hotels, cars and cruises, but without a lot of the other stuff to bog you down. Searching for a flight without having to worry about how much money you could be saving by signing up for different rewards programs and credit cards, actually frees you up to concentrate on booking. You can view you trip itineraries by signing into your account with Facebook.

Price

Travelocity remains competitive in the online airfare booking industry. Their site offers daily deals on bookings and they have a lowest price guarantee that does not require enrollment in any rewards program. Travelocity does not charge a fee for cancellations or changes to the flight itinerary.

Customer Service

You can contact customer service through the Contact page. There are ways to get self-help first but if those options don’t work then there is a phone number and email form available. You can also schedule a callback for a more convenient time which is a nice option.

Social Media

Travelocity maintains social media accounts on:

They also have a blog called Get Inspired with posts about great getaways and popular destinations around the world.

Video 

Additional Information
Orbitz
Orbitz Coupon Code: SPRING15 - Up to 55% off + 15% off extra on Florida Hotels Deals - Activate
Orbitz Coupon Code: CTIX300 - $300 off $5500+ qualifying Flight + Hotel Vacation Package - Activate
Orbitz Coupon Code: SPRINGME100 - $100 of $2000+ qualifying Flight + Hotel Vacation Package - Activate
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