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Orbitz vs Booking.com vs Hotwire: Features, Customer Service & Perks Compared

Orbitz is a good choice if you want to combine packages for getting the lowest deals on bookings. They have an easy method for checking the lowest rates. Booking.com is what you’ll want to use if you do a lot of last minute booking or cancellation. Hotwire works well for bargain hunters due to all of the exclusive deals in their newsletter.
Covered in this report
Orbitz is a leading global online travel company that uses innovative technology (the internet) to afford leisure and business customers the ability to research, plan, and conveniently book an array of necessary travel products at the prices that will least impact their budget yet will meet their va... read more...
⌊ Best coupon: $100 of $2000+ qualifying Flight + Hotel Vacation Package5 more coupons
Ask a question about Orbitz
View 6 coupons for Orbitz
Orbitz overview on Knoji
Orbitz — Best Features
Download mobile versions for Apple, Google Play and even from the Amazon store.
Instant low price determination in top left after every search.
Best for: Those looking to combine airfare, hotel rooms, and car rentals.
Best deal: Up to 55% off + 15% off extra on Florida Hotels Deals - [activate coupon]
⌊ in Hotels
Booking.com is a world renowned hotel room booking website that provides rooms in over 175 countries. The website provides rooms to travelers of every budget and offers the lowest rates and charges no fees to its customers. The website is safe and secure and aims to provide a user friendly website. ... read more...
⌊ Best coupon: Current Promotions
Ask a question about Booking.com
View 1 coupons for Booking.com
Booking.com overview on Knoji
Booking.com — Best Features
Cancel your booking for free for some booking types.
Get more than 21 million recommendations from real travelers about destinations.
Best for: Those who expect to be changing plans at the last minute.
Hotwire.com is an online travel site which allows customers to grab great deals on flights, hotels and rented cars from most popular brands belonging to each category. Compared to other sites providing travel packages hotwire might not look the most eligible one to use but backed by their low price ... read more...
⌊ Best coupon: Save up to 40% off last minute fares
Ask a question about Hotwire
View 1 coupons for Hotwire
Hotwire overview on Knoji
Hotwire — Best Features
Easily sign up for email deals to go to your inbox.
Quick search for deals based on destination.
Best for: Those who want to monitor deals for jumping on flights spontaneously.
Best deal: Save up to 40% off last minute fares - [activate coupon]
Review

Here are some of the more prominent airfare booking sites that help you find the best rates for your tickets and other booking needs, including a comparison between them so you can choose based on the features you want.

 

Orbitz

Orbitz lets you combine packages easily through the site, including putting flight, hotel, and car deals all together. You can save a few hundred dollars this way when you compare the approach to what it would cost otherwise if you paid for each thing individually.  An example of a typical ticket you can find is going to be about $250 from Boston to Baltimore on the return trip.

 

Features

·         Available at Multiple Mobile App Stores-You can get mobile versions of Orbitz at App Store, Google Play, and even the Amazon App store if you want.

·         Orbitz Rewards-The system for Orbitz Rewards is called “Orbucks.” Every dollar you spend on Orbitz under this program gives you one “Orbuck” to spend on promotions.

·         Easy Reference for Low Price-After you do a search, you can check to see the lowest price right in the top left as soon as you finish searching.

·         A+ BBB Rating-Orbitz has an official accreditation with the Better Business Bureau, and this is at “A+” which is the highest rating. The rating is due to the fact that they’ve closed all of the 1484 complaints lodged against them in the last 3 years.

 

Booking.com

The focus from booking.com is more on hotels and properties than on flights. You can get free cancellation through the site if you want, which makes it a good choice for last minute booking. The site is actually connected to Priceline as well as other sites like Agoda and Rentalcars.com.

 

Features

·         Free Cancellation for Some Booking-This is generally for hotel bookings on the site and not for any other type of booking.

·         Huge Currency Database-If you click on the dollar sign at the top of the site, you can change it to whatever currency you want for a convenient conversion.

·         Over 21 Million Guest Recommendations- Click on the circle in blue with the point at the bottom in the top right corner next to where it says “Sign in” in order to get guest recommendation’s about accommodations. You can then choose the destination you want to visit and get some tips from actual travelers about the best places to eat, visit and stay at in those areas. There’s even an “explore destinations on map” link in the top right to see a more visual representation.

 

Hotwire.com

HJotwire also has a good rating through the BBB with an A+ grade.  The link they have doesn’t appear to be operational though. The flight search option right on the main page also appears to be a bit buggy making it hard to search for flight deals. Hotwire has partners like Expedia, Hotels.com, And Venere.

 

 

Features

·         Text Mobile App to Yourself-Input your number at the top of the screen in the textbox there and hit the button in red marked “Get the app” to get it send to you instantly.

·         Subscribe for Deals-It’s easy to sign up for email alerts on deals with the textbox in the bottom right. Just add in your email in the box and hit the button and you’ll get deals periodically. Many of these deals will only be available to people who sign up for email alerts.

·         Check for Deals by Destination-Under the “flights” section you can enter by hitting the menu link at the top of the screen, you can search for deals based on destination. For example, you can search for “Deals in Massachusetts” and then “Discount flights to Boston” this way if you want.

Head to Head

Features

Orbitz has a lot of focus on finding the best deal and on being able to do everything through their site in as smooth a manner as possible. This is seen in the mobile versions of the service, and in how the lowest price on a page immediately pops up on the top left so you don’t have to go around digging for it.

 

It’s easy to download the booking.com app if you want by going to the destination finder page and scanning the QR code in the bottom right. Booking.com also has a number of features to make finding bookings easier such as the ability to fully plan out routes ahead of time, and last-minute booking with no credit card. You don’t have to print anything either.

 

Hotwire features constant exclusive email deals and the ability to search for hotels, cars, flights or “Vacations” right through the site. You can check for deals relatively easily since they are all over the main site and there’s boxes showing you exactly how much you have off of the normal amount for each ticket.

 

Customer Service and Perks

An example of perks you can get on Orbitz include the Orbucks program where you can use dollars you spend on airfare tickets to get deals on hotel rooms. The contact link for the site is in the bottom left corner though it is small. Customer service largely requires you to hunt around for a particular question such as “change flight.” Only then will you get a link for logging in to your account for more options. Customer service doesn’t really seem to be  Orbitz focus generally.

 

Perks for Booking.com include being able to combine deals with other airfare sites like Priceline since the two are part of the same group. If you click “contact us” from the tiny links at the bottom of the main page, and then “customer service” you can get an email form. Customer service is available 24/7 according to the site. There’s also phone numbers available here.

 

Customer Service for Hotwire is done through email form, an email address, or phone numbers available through the contact page. There are a lot of numbers here including for numerous foreign countries. One perk you get through the service is getting deals that are only available to subscribers.

 

 

Here are some of the more prominent airfare booking sites that help you find the best rates for your tickets and other booking needs, including a comparison between them so you can choose based on the features you want.

 

Orbitz

 

lets you combine packages easily through the site, including putting flight, hotel, and car deals all together. You can save a few hundred dollars this way when you compare the approach to what it would cost otherwise if you paid for each thing individually.  An example of a typical ticket you can find is going to be about $250 from Boston to Baltimore on the return trip.

 

Features

·         Available at Multiple Mobile App Stores-You can get mobile versions of Orbitz at App Store, Google Play, and even the Amazon App store if you want.

·         Orbitz Rewards-The system for Orbitz Rewards is called “Orbucks.” Every dollar you spend on Orbitz under this program gives you one “Orbuck” to spend on promotions.

·         Easy Reference for Low Price-After you do a search, you can check to see the lowest price right in the top left as soon as you finish searching.

·         A+ BBB Rating-Orbitz has an official accreditation with the Better Business Bureau, and this is at “A+” which is the highest rating. The rating is due to the fact that they’ve closed all of the 1484 complaints lodged against them in the last 3 years.

 

Booking.com

 

The focus from booking.com is mote on hotels and properties than on flights. You can get free cancellation through the site if you want, which makes it a good choice for last minute booking. The site is actually connected to Priceline as well as other sites like Agoda and Rentalcars.com.

 

Features

·         Free Cancellation for Some Booking-This is generally for hotel bookings on the site and not for any other type of booking.

·         Huge Currency Database-If you click on the dollar sign at the top of the site, you can change it to whatever currency you want for a convenient conversion.

·         Over 21 Million Guest Recommendations- Click on the circle in blue with the point at the bottom in the top right corner next to where it says “Sign in” in order to get guest recommendation’s about accommodations. You can then choose the destination you want to visit and get some tips from actual travelers about the best places to eat, visit, and stay at in those areas. There’s even an “explore destinations on map” link in the top right to see a more visual representation.

 

Hotwire.com

 

HJotwire also has a good rating through the BBB with an A+ grade.  The link they have doesn’t appear to be operational though. The flight search option right on the main page also appears to be a bit buggy making it hard to search for flight deals. Hotwire has partners like Expedia, Hotels.com, And Venere.

 

Features

·         Text Mobile App to Yourself-Input your number at the top of the screen in the textbox there and hit the button in red marked “Get the app” to get it send to you instantly.

·         Subscribe for Deals-It’s easy to sign up for email alerts on deals with the textbox in the bottom right. Just add in your email in the box and hit the button and you’ll get deals periodically. Many of these deals will only be available to people who sign up for email alerts.

·         Check for Deals by Destination-Under the “flights” section you can enter by hitting the menu link at the top of the screen, you can search for deals based on destination. For example, you can search for “Deals in Massachusetts” and then “Discount flights to Boston” this way if you want.

Head to Head

 

Features

 

Orbitz has a lot of focus on finding the best deal and on being able to do everything through their site in as smooth a manner as possible. This is seen in the mobile versions of the service, and in how the lowest price on a page immediately pops up on the top left so you don’t have to go around digging for it.

 

It’s easy to download the booking.com app if you want by going to the destination finder page and scanning the QR code in the bottom right. Booking.com also has a number of features to make finding bookings easier such as the ability to fully plan out routes ahead of time, and last-minute booking with no credit card. You don’t have to print anything either.

 

Hotwire features constant exclusive email deals and the ability to search for hotels, cars, flights or “Vacations” right through the site. You can check for deals relatively easily since they are all over the main site and there’s boxes showing you exactly how much you have off of the normal amount for each ticket.

 

Customer Service and Perks

 

An example of perks you can get on Orbitz include the Orbucks program where you can use dollars you spend on airfare tickets to get deals on hotel rooms. The contact link for the site is in the bottom left corner, though it is small. Customer service largely requires you to hunt around for a particular question such as “change flight.” Only then will you get a link for logging in to your account for more options. Customer service doesn’t really seem to be  Orbitz focus generally.

 

Perks for Booking.com include being able to combine deals with other airfare sites like Priceline since the two are part of the same group. If you click “contact us” from the tiny links at the bottom of the main page, and then “customer service” you can get an email form. Customer service is available 24/7 according to the site. There’s also phone numbers available here.

 

Customer Service for Hotwire is done through email form, an email address, or phone numbers available through the contact page. There are a lot of numbers here including for numerous foreign countries. One perk you get through the service is getting deals that are only available to subscribers.

 

Additional Information
Orbitz
Orbitz Coupon Code: SPRING15 - Up to 55% off + 15% off extra on Florida Hotels Deals - Activate
Orbitz Coupon Code: CTIX300 - $300 off $5500+ qualifying Flight + Hotel Vacation Package - Activate
Orbitz Coupon Code: SPRINGME100 - $100 of $2000+ qualifying Flight + Hotel Vacation Package - Activate
Hotwire
Hotwire Coupon: Save up to 40% off last minute fares - Activate
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Comments (1)
I usually use booking.com. I never had any problems with this service and i know that they check their information, so it seems trustable to me.
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